IP Telephony Solution (INFOSION)
A Total Voice Solution for the Future:
NETMARKS' "INFOSION"
"INFOSION" is a total voice solution for IP telephone systems and IP contact centers, marketed by NETMARKS. The name "INFOSION" was formed by combining "information" and "conversion", and is intended to represent the concept of using IP network technology to facilitate the use of "information" and create new value.
NETMARKS has been involved in IP telephony in Japan since the early days, and is a leader in the Japanese market in terms of both user numbers and track record. NETMARKS provides IP communication technology tailored to the needs of the Japanese market, and offers technical support including independent development of applications that enhance productivity and the adaptation of SIP-based solutions to a wide range of carriers.
In the field of IP contact centers, NETMARKS has won the approval of a wide range of manufacturers by building up extensive technological know-how relating to contact center products and establishing an in-depth pre- and post- sales and technical support organization. NETMARKS also has an extensive track record of contact center integration ranging from small centers to large outbound centers.
NETMARKS positions "INFOSION" as a total voice solution, and offers a comprehensive service from pre-integration consulting to design, system integration, and maintenance & support.
